1.Calm Down
- Wait to talk – reschedule if heating up
- keep emotions in check 2.Tough on Problems – Tender on People
- put your focus here
- don’t trash your mate 3. Talk - Negotiate- Resolve
- this is a team effort 4. Fight for the Right Thing
- the relationship vs. the problem
- protect the 'US'
Originally aired on Global/CH the weekend of November 4, 2006
